Refund Policy

Refund Policy

We strive to ensure utmost satisfaction for our customers. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund policy.

Order Cancellation Before Shipping:

  • If you decide to cancel your order before it has been shipped, please contact us immediately. We will process your cancellation and issue a full refund promptly.

Refund Process After Shipping:

  • In the event that your order has already been shipped, you must wait until the product arrives.
  • Upon receiving the product, if you still wish to return it for a refund, please follow our return procedure outlined below.

Return Procedure:

  • Carefully package the product in its original condition, including all accessories and documentation.
  • Contact our customer service team to initiate the return process within 7 days of receiving the product.
  • Provide your order details and reason for return.
  • Upon approval, we will provide you with a return shipping label.
  • Ship the product back to us using the provided label within [insert number] days.
  • Once we receive the returned product and verify its condition, we will process your refund.

Refund Eligibility:

  • Refunds will only be issued for products returned in their original condition.
  • Products damaged due to misuse, neglect, or improper handling are not eligible for refunds.
  • Refunds will be issued to the original payment method used for the purchase.

Refund Processing Time:

  • Please allow 30 business days for your refund to be processed once we receive the returned product.
  • The time taken for the refund to reflect in your account may vary depending on your financial institution.

Contact Us:

  • If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team.

We appreciate your understanding and cooperation. Your satisfaction is our priority.

Gentlemen's Oasis