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About us

We created Gentlemen's Oasis because we wanted the top 1% of men to achieve their physical goals to have a beautiful and healthy body. We found a lack of man who where able to achieve their physical goals to have a muscular body, a great looking beard or high testosterone levels.

So we decided to help them with our products

Who are we?

We are a group of individuals that wants men to get to their full potential because "It is a shame for a man to grow old without seeing the beauty and strength of which his body is capable"  -Socrates

What are we selling?

We sell every thing that's relevant for a man's body. We sell grooming kits, natural testosterone boosters, cigar accessories, skin care products and for example hand grippers

 

 

 

Contact US

Please email us at support@gentlemensoasis.com if you have any questions, we will get back to you in under 48 hours.

FAQs

How can I contact Gentlemen's Oasis?


You can email us at gentlemensoasis.info@gmail.com where our customer service team will be happy to help you with whatever you need!


Do you ship worldwide?


most of the products yes if else you will be informed in the product description


Where do you ship from?


We ship from Hong Kong and the USA


Can I change or cancel my order?


As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.


What payment methods do you accept?


We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.


When will my order be processed?


All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.


How long will it take to receive my order?


Due to high demand, orders may take between 2-4 weeks to arrive. Some orders will take less and you can make the time even shorter by choosing the Skip the line shipping method.


What if I don't receive my order?


If you don't receive your order within 30 days after shipping, you are eligible for a full refund.


Will I be charged with customs and taxes?


The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.



How do I return an item?


Please contact us at gentlemensoasis.info@gmail.com


What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.


When will I receive my refund?


All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Refund Policy

Refund Policy

We strive to ensure utmost satisfaction for our customers. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund policy.

Order Cancellation Before Shipping:

  • If you decide to cancel your order before it has been shipped, please contact us immediately. We will process your cancellation and issue a full refund promptly.

Refund Process After Shipping:

  • In the event that your order has already been shipped, you must wait until the product arrives.
  • Upon receiving the product, if you still wish to return it for a refund, please follow our return procedure outlined below.

Return Procedure:

  • Carefully package the product in its original condition, including all accessories and documentation.
  • Contact our customer service team to initiate the return process within 7 days of receiving the product.
  • Provide your order details and reason for return.
  • Upon approval, we will provide you with a return shipping label.
  • Ship the product back to us using the provided label within [insert number] days.
  • Once we receive the returned product and verify its condition, we will process your refund.

Refund Eligibility:

  • Refunds will only be issued for products returned in their original condition.
  • Products damaged due to misuse, neglect, or improper handling are not eligible for refunds.
  • Refunds will be issued to the original payment method used for the purchase.

Refund Processing Time:

  • Please allow 30 business days for your refund to be processed once we receive the returned product.
  • The time taken for the refund to reflect in your account may vary depending on your financial institution.

Contact Us:

  • If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team.

We appreciate your understanding and cooperation. Your satisfaction is our priority.

Gentlemen's Oasis

support@gentlemensoasis.com